Privacy Policy
1. Who we are
SouthwestGames is an independent game development studio based in France.
This Privacy Policy explains how we collect, use and protect your personal data when you visit our website, create an account, contact us or play our games.
2. Data we collect
We may collect:
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Contact data: name, email address, and any information you provide when you contact support or use our contact forms.
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Account data: username, email address, encrypted password and account preferences if you create an account on our website or in our games.
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Technical data: IP address, device information, browser type, operating system, language and general location (country/region).
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Usage data: pages visited, actions taken on the website, session duration and interactions with our games (for example, basic gameplay statistics or error logs).
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Communication data: messages you send to us, such as support requests or bug reports.
3. How we use your data
We use your personal data to:
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Provide and operate our website, services and games.
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Create and manage user accounts.
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Respond to support requests, bug reports and contact form submissions.
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Improve the stability, performance and features of our games and website.
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Protect our services against fraud, abuse and security threats.
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Comply with legal obligations.
4. Legal bases (EU / GDPR)
If you are located in the European Economic Area (EEA), we process your personal data based on:
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Performance of a contract (for example, when you create an account or play our games).
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Legitimate interests (for example, to improve our services or prevent abuse).
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Your consent (for example, for certain cookies or newsletters, where applicable).
5. Cookies and similar technologies
We may use cookies and similar technologies to:
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Enable essential website functions (login, account settings, security).
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Remember your preferences (language, cookie choices).
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Measure usage of our website or games through analytics.
You can usually disable cookies in your browser settings, but some features of the website may not function correctly without them.
6. Analytics and third-party services
We may use third-party services such as analytics providers or game platforms (for example, Steam, console platforms or mobile app stores).
These services may collect data in accordance with their own privacy policies. We encourage you to review those policies separately.
7. Data sharing
We do not sell your personal data.
We may share data:
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With service providers who help us operate our website, send emails or provide analytics, under appropriate data protection agreements.
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When required by law or to protect our rights, safety or property.
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In connection with a business transfer (for example, if the studio is merged or acquired).
8. Data retention
We keep your personal data only as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law.
When data is no longer needed, we will delete or anonymise it.
9. Children’s privacy
Our website and services are not directed to children under the minimum age required in their country to consent to data processing.
If we learn that we have collected personal data from a child without appropriate consent, we will take steps to delete it.
10. Your rights
Depending on your location, you may have the right to:
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Access the personal data we hold about you.
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Correct inaccurate or incomplete data.
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Request deletion of your data.
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Object to or restrict certain types of processing.
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Request data portability.
To exercise these rights, please contact us using the contact details below. We may need to verify your identity before responding.
11. International transfers
As a French studio, we may store and process data in the European Union and, when necessary, in other countries.
When data is transferred outside the EU/EEA, we use appropriate safeguards, such as standard contractual clauses, where required by law.
12. Contact
If you have any questions about this Privacy Policy or our data practices, you can contact us at:
Email: hello@southwestgames.fr
Studio: SouthwestGames, France
13. Changes to this policy
We may update this Privacy Policy from time to time.
When we do, we will revise the “Last updated” date at the top of the page. We encourage you to review this page periodically to stay informed.